EMPLOYEE EVENT DAY GUIDE
QUICK REFERENCE
Cash is no longer accepted as a form of payment at Hard Rock Stadium. This includes parking gates, box office, concessions, and retail locations. Cash can be converted into pre-paid VISA gift cards at the following retail locations: South Gate Plaza Team Store, 144 Team Store, 244 Team Store, and 346 Team Store.
Disposable and portable phone chargers presented by PAWA are available for guests at entry gates and the Guest Experience Headquarters (sections 115, 143, 215, 243, 315 and 343).
Sections 102, 106, 130, 134, 201, 207, 229, 235, 314, 323, 342, & 351
- Fans are encouraged to report unruly fan behavior by contacting the nearest stadium personnel or by texting Command Post to advise of any issues in the bowl they may witness or
- Text the word “FAN” then the message that includes a description of the issue and the location to
- First Aid is located at Sections 104, 218, and 346.
- Command Post (Guest Experience, Security, Fire Rescue) – (305) 943-6600
- Base (Non-emergencies – Housekeeping, Engineering, Centerplate, IT, Mobility Assistance) – (305) 943-6700
- Command Center (Emergencies- G4S Security, Fire Rescue, Police, Parking) – (305) 943-6660
Sections 115, 143, 215, 243, 315, & 343
Nursing Mother and Bose Sensory Rooms are located at Section 153.
Hard Rock Stadium is proud to be a smoke-free venue. Smoking in the seating bowl, concourse, helix ramp, or any other area inside Hard Rock Stadium is prohibited. This policy also applies to smokeless, electronic (e-cigarettes) vaping with any alternative smoking products.
- NE Plaza, NE Walkway, SE Walkway, SW Walkway, South Plaza (Main Retail Store), Sections 118, 144, 222, 250, 318, 346
- PICK UP LOCATIONS ONLY: 103 G3 Team Store, 132 Throwback Team Store, 202 Kiosk, 233 Kiosk, 301 Kiosk, 335 Kiosk
Ticketmaster will-call is available at the South Ticket Office. Guests who are picking up tickets at will-call will need photo ID, their confirmation number and the credit card with which the tickets were purchased in order to pick up the tickets. For select events, specialty will-call may vary.
CONCESSION STANDS
305 GRILL – 332
- BENIHANA/RA SUSHI – 148
- BRU’S ROOM – 214, 242, 304
- EDGEWATER GRILLE – 122, 150, 214, 222, 242, 250, 319, 349, 347
- FARMSTEAD CHICKEN – 222, 242, 250, 329
- FLAT PIE PIZZA – 142, 222, 250
- GRAB & GO – 101, 129, 145, 231, 317, 345
- HAUTE DOG – 114, 135
- ICE CREAM – 117
- KEBAB JOINT – 319
- KOSHER CORNER – 132
- MENCHIES – 139, 341
- MOJO DONUTS – 217
- NACHO BAR – 126
PIZZA – 107, 122, 150, 345
PIZZA & FRANKS – 308, 327, 336, 355
SAUSAGE JOINT – 347
SOBE Q – 219, 247
SUSHI MAKI – 244
SWEET CREAM – 119, 245, 318
SWEET SPOT – 154
TACOS POR FAVOR – 214
THE GRILLE – 104, 341
VEGETARIAN
- &PIZZA – CHEESE PIZZA – 142, 222, 250
- EDGEWATER GRILLE – BLACK BEAN BURGER – 122, 150, 214, 222, 242, 250, 319, 329, 347
FLAT PIE CHEESE PIZZA – 142, 222, 250
- GRAB & GO – SALAD & HUMMUS – 101, 129, 145, 231, 317, 345
MOBILE PICK-UP
106, 130, 142, 150, 205, 219, 233, 247, 317, 345, 355
PARKING MAP
![2020Parking-map 2020 Parking map](https://s34563.pcdn.co/wp-content/uploads/2021/05/2020Parking-map.jpeg)