FREQUENTLY ASKED QUESTIONS
How can I purchase a tailgate spot? Secure your tailgate space here and then book a ride with Uber to the game. There are only twenty (20) spaces available for each regular season game.
How big is my UberTAILGATE? The UberTAILGATE space is 10' x 12' and can accommodate approximately 8-10 people.
Can I purchase a season-long pass for UberTAILGATE? At this time, UberTAILGATE is available on a game-by-game basis.
Can I purchase an UberTAILGATE location when I am already at the stadium? UberTAILGATE has to be pre-purchased and will not be available for purchase at the stadium.
When is the deadline to purchase? The Thursday before each Miami Dolphins home game.
Is a game ticket included in my price of purchase? No, game tickets are purchased separately.
How do I get my round-trip Uber ride promo code? After purchasing your UberTAILGATE experience, you will receive a confirmation email that includes a unique code. Each code can only be redeemed once for an uberX ride to and from Hard Rock Stadium on the specific game day. To redeem your code, enter it into the Uber app under the menu choice “Promotions” using the function “Add Promo Code”. Once you add your unique promo code a special UberTAILGATE view will appear in your app. You will have the ability to request your ride to the stadium within this view. The code is valid for two rides up to $15 each way. If the fare is over $15 you will be charged the difference as you are normally charged when you ride with Uber.
Are refunds available? The experience is non-refundable and non-transferable.
Can I bring my own food? Yes, you may bring your own food and drink into the tailgate area. Please note that the legal drinking age still applies if you bring your own items: No one under the age of 21 is allowed to purchase, consume or possess alcoholic beverages in the State of Florida.
If I bring my own supplies, what do I do with them during the game? There will be a bag check area located within the UberTAILGATE so you can securely leave your tailgate supplies during the game. Perishable items (food, drinks, beer, etc.) will not be able to be stored in the bag check area. Please also note that when riding in any Uber, possession of open containers of alcoholic beverages in vehicles is prohibited by law in the State of Florida.
Do I need to sign a waiver? A signed waiver is not necessary, however please use caution when standing near an open flame and operating the grill.
Can I use my tailgate space after the game is over? The tailgating spaces close 30 minutes after kickoff. You may access the bag check under the main tent for up to 2 hours post game.
Can my friends come in my tailgate? Yes, you may invite friends into your tailgate space at no additional cost. However, the Uber promo code can only be redeemed once for an uberX ride to and from Hard Rock Stadium on the specific game day.
Do my friends have to pay to come in the space? No, your friends do not have to pay to enter into the tailgate area.
Does my tailgate space have power or a nearby plug? There is no power in the tailgate spaces. A phone charging station will be located under the main tent.
Is there WIFI in the tailgate space? WIFI is not available within the tailgating area.
How do I request an Uber to leave the game? The Uber app will operate as it normally does, but you must be within the Uber Zone to request a car. After your car is requested, your driver will contact you via call or text to let you know what spot number they are parked in so that you may meet up with them. If you reserved a private area at the UberTAILGATE your second ride of $15 will be available to redeem within the special UberTAILGATE view in your Uber app.
Can I get dropped off by a taxi or other ride service in the Uber Zone? Uber is the only on demand transportation service that will have access to the private pickup and drop off area in Lot 14. Taxis, personal cars or any other ride sharing service will not be allowed to enter.